Corporate Account

• Can I access my account in any other branches across the country?
• Can I obtain loan from the bank?
• Do one have to pay to use the Online Banking Platform?
• How can I make deposits without coming to your banking premises?
• How do I get my statements of account?
• How long does it take to get a loan?
• How long does it take to open an account with the bank?
• I am a customer and I am not registered on the Mainstreet MFB Online Banking, How do I register?
• I am unable to come to your Head Office as I live out of town. Do you have direct phone lines?
• Is online banking available?
• What are the benefits associated with using our Online Banking?
• What are the types of transactions that can be performed on the Mainstreet MFB Online platform?
• What documents do I need to open an account with the bank?
• What infrastructure has to be in place?
• What is the minimum initial deposit to open a current account with the bank?
• When having disputes (ie cash dispense without payment) who /where do I lay complain?
• Where can funds be transferred?
• Who can use our online banking?
Show all articles ( 10 ) Collapse Articles

Current Account

• Can I access my account in any other branches across the country?
• Can I change my pin on any bank’s ATM using MainstreetMFB ATM Verve (Debit/Credit)?
• Can I obtain loan from the bank?
• Can I use MainstreetMFB ATM card on other banks' ATMs?
• Can I use MainstreetMFB ATM card to buy airtime of all Network?
• Can I use MainstreetMFB ATM card to purchase goods at stores?
• Do one have to pay to use the Online Banking Platform?
• How can I make deposits without coming to your banking premises?
• How do I get my statements of account?
• How long does it take to get a loan?
• How long does it take to open an account with the bank?
• I am a customer and I am not registered on the Mainstreet MFB Online Banking, How do I register?
• I am unable to come to your Head Office as I live out of town. Do you have direct phone lines?
• Is online banking available?
• What are the benefits associated with using our Online Banking?
• What are the types of transactions that can be performed on the Mainstreet MFB Online platform?
• What documents do I need to open an account with the bank?
• What infrastructure has to be in place?
• What is the minimum initial deposit to open a current account with the bank?
• When having disputes (ie cash dispense without payment) who /where do I lay complain?
• Where can funds be transferred?
• Who can use our online banking?
Show all articles ( 14 ) Collapse Articles

Fixed Deposits

• Can I roll over my savings into a Term/Fixed Deposit Contract?
• I am unable to come to your Head Office as I live out of town. Do you have direct phone lines?
• If I have urgent cash needs, can I liquidate and get my funds?
• What is the interest rate on your Term/Fixed Deposit?
• What is the minimum amount I can fix?
• What is the minimum tenor?

Loans

• Can I obtain loan from the bank?
• Do I need to come to the branch to apply for a loan as an existing customer?
• Do I need to open an account before I can get a loan?
• How long does it take to get a loan?
• How much can I borrow?
• What are your loan requirements?
• What is your interest rate?
• Who can apply?

Savings Account

• Can I access my account in any other branches across the country?
• Can I change my pin on any bank’s ATM using MainstreetMFB ATM Verve (Debit/Credit)?
• Can I obtain loan from the bank?
• Can I use MainstreetMFB ATM card on other banks' ATMs?
• Can I use MainstreetMFB ATM card to buy airtime of all Network?
• Can I use MainstreetMFB ATM card to purchase goods at stores?
• Do one have to pay to use the Online Banking Platform?
• How can I make deposits without coming to your banking premises?
• How do I get my statements of account?
• How long does it take to open an account with the bank?
• I am a customer and I am not registered on the Mainstreet MFB Online Banking, How do I register?
• I am unable to come to your Head Office as I live out of town. Do you have direct phone lines?
• Is online banking available?
• What are the benefits associated with using our Online Banking?
• What are the types of transactions that can be performed on the Mainstreet MFB Online platform?
• What documents do I need to open an account with the bank?
• What infrastructure has to be in place?
• What is the interest rate on savings?
• What is the minimum initial deposit to open a current account with the bank?
• When having disputes (ie cash dispense without payment) who /where do I lay complain?
• Where can funds be transferred?
• Who can use our online banking?
Show all articles ( 14 ) Collapse Articles